Reference:

Timo Honkela, Aarno Lehtola, and Seppo Linnainmaa. On the use of intelligent agents in business transactions. In Proceedings of STeP-94, Finnish Artificial Intelligence Conference, 1994.

Suggested BibTeX entry:

@inproceedings{IntelligentAgents94,
    author = {Honkela, Timo and Lehtola, Aarno and Linnainmaa, Seppo},
    booktitle = {Proceedings of {STeP}-94, {F}innish Artificial Intelligence Conference},
    title = {On the Use of Intelligent Agents in Business Transactions},
    year = {1994},
}

This work is not available online here.