Reference:

Stavros Kokkotos, Costas Spyroupoulos, Timo Honkela, Tuula Käpylä, Krista Lagus, and Pat Hall. Languages and character sets. In Software Without Frontiers, pages 135–158. John Wiley and Sons, Chichester, 1997.

Suggested BibTeX entry:

@incollection{Kokkotos97charactersets,
    address = {Chichester},
    author = {Stavros Kokkotos and Costas Spyroupoulos and Timo Honkela and Tuula K{\"{a}}pyl{\"{a}} and Krista Lagus and Pat Hall},
    booktitle = {Software Without Frontiers},
    pages = {135-158},
    publisher = {John Wiley and Sons},
    title = {Languages and Character Sets},
    year = {1997},
}