Reference:

Aarno Lehtola and Timo Honkela. Multilinguality in Electronic Commerce - Research Issues. In Proceedings of MULSAIC'96 Workshop, pages 21–26, 1996.

Suggested BibTeX entry:

@inproceedings{lehtola1996multilinguality,
    author = {Aarno Lehtola and Timo Honkela},
    booktitle = {Proceedings of MULSAIC'96 Workshop},
    pages = {21-26},
    title = {{Multilinguality in Electronic Commerce - Research Issues}},
    year = {1996},
}